ShinyJoker Privacy Policy

At ShinyJoker, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at https://shinyjoker777.com/. By registering an account or using our platform, you agree to the terms described in this document. We encourage you to read it carefully to understand your rights and our obligations as your data controller.

Who We Are

ShinyJoker is operated by 3-102-940828 SRL, a legally registered company that holds a valid gaming licence issued by the AOFA under licence number ALSI-202510060-FI2. We have been providing online gaming services since 2022 and are committed to maintaining the highest standards of data protection and user confidentiality. If you have any questions about how we handle your data, please contact us at customercare@shinyjoker.email.

Information We Collect

When you create an account or interact with our services at ShinyJoker Casino, we may collect the following categories of personal data:

Personal Identification Data

  • Full name, date of birth, and gender
  • Email address, phone number, and residential address
  • Government-issued identification documents for verification purposes
  • Username and account credentials

Financial and Transaction Data

  • Payment method details (Visa, Mastercard, Apple Pay, e-wallet, and crypto wallet addresses)
  • Deposit and withdrawal history
  • Transaction amounts and currency preferences (EUR, USD, RUB, BTC, USDT, ETH, and others)

Technical and Usage Data

  • IP address, browser type, and device information
  • Pages visited, time spent on our platform, and gaming activity logs
  • Cookies and similar tracking technologies (see our Cookie section below)
  • Login timestamps and session data

How We Use Your Information

Here at ShinyJoker, we use the information we collect strictly for legitimate purposes. We do not sell your personal data to third parties. The purposes for which we process your data include:

  • Verifying your identity and preventing fraud or money laundering
  • Processing your deposits and withdrawals securely and efficiently
  • Providing you with access to our full range of games, including slots, live casino, table games, sports betting, and tournaments
  • Administering your welcome bonuses and promotions in accordance with applicable terms
  • Sending you service-related communications, including account updates and security alerts
  • Complying with legal obligations under our AOFA licence and applicable regulations
  • Improving our platform performance and personalising your gaming experience

Legal Basis for Processing

Our ShinyJoker platform processes your personal data on the following legal grounds:

  • Contractual necessity: We need to process your data to fulfil our obligations under the user agreement
  • Legal compliance: We are required to collect and retain certain data under our gaming licence and anti-money laundering regulations
  • Legitimate interests: We use data to protect our platform from fraud, abuse, and security threats
  • Consent: Where required, we obtain your explicit consent before processing data for marketing or non-essential cookies

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. At ShinyJoker, cookies help us remember your preferences, maintain your session after you complete the shiny joker login process, and analyse site traffic. You may manage your cookie preferences through your browser settings; however, disabling certain cookies may limit functionality on our platform.

Data Sharing and Third Parties

We at ShinyJoker may share your personal data with carefully selected third parties only where necessary and lawful. These include:

  • Payment processors and financial institutions (to handle your transactions)
  • Identity verification and KYC service providers
  • Game software providers, including Evolution, NetEnt, Playtech, Microgaming, Yggdrasil, Play'n GO, and others
  • Regulatory bodies and law enforcement agencies, where required by law
  • Customer support tools and communication platforms

All third parties we engage are contractually bound to handle your data with appropriate security and confidentiality standards. We do not transfer your data to parties outside this purpose.

Data Retention

Our ShinyJoker team retains your personal data for as long as your account remains active and for a period thereafter as required by law and our licensing obligations. In most cases, we retain transaction and account records for a minimum of five years following account closure. After this period, we securely delete or anonymise your data.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us:

  • Right of access: You may request a copy of the personal data we hold about you
  • Right to rectification: You may ask us to correct inaccurate or incomplete information
  • Right to erasure: In certain circumstances, you may request that we delete your data
  • Right to restriction: You may ask us to limit how we use your data
  • Right to data portability: You may request your data in a structured, machine-readable format
  • Right to object: You may object to certain types of data processing, including direct marketing

To exercise any of these rights, please contact us at customercare@shinyjoker.email or via our 24/7 live chat. We will respond to your request within a reasonable timeframe in accordance with applicable law.

Restricted Countries

We operate in compliance with international gaming regulations. At ShinyJoker Casino, registration and deposits are blocked for residents of the Netherlands, Ukraine, France, the United States, Georgia, Spain, and Italy, among other restricted territories. Access to our site is also blocked from a wide range of jurisdictions as listed in our Terms and Conditions. We use technical and administrative measures to enforce these restrictions and protect against unauthorised access from blocked regions.

Security Measures

ShinyJoker implements industry-standard security measures to protect your personal data from unauthorised access, disclosure, or loss. These measures include SSL encryption on all data transmissions, secure server infrastructure, and strict internal access controls. We regularly review and update our security practices to maintain a safe environment for all users of the casino shiny joker platform.

Children's Privacy

Our services are strictly intended for adults aged 18 and over. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our ShinyJoker platform following such notification constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to reach out to us. You can contact our support team at any time via:

  • Email: customercare@shinyjoker.email
  • Phone: +441241340780
  • Live Chat: Available 24/7 directly on our website

We are committed to resolving any privacy-related concerns promptly and transparently. Thank you for trusting ShinyJoker with your personal information.